Return & Refund Policy

At Trending Hype, we value your satisfaction. If you are not fully happy with your purchase, please review our return and refund guidelines below.

1. Returns

• We accept returns within 7 days of the delivery date.
• Items must be unused, unworn, unwashed, and returned in their original packaging with all tags intact.
• Certain items such as sale items, personal care products, undergarments, or customized products may not be eligible for return.

2. Refunds

• Once we receive and inspect your returned item, we will notify you via email.
• Approved refunds will be processed to your original method of payment within 7–10 business days.
• Shipping charges are non-refundable (unless the return is due to our error).

3. Exchanges

• We allow product exchanges only for size or damaged/defective items.
• Exchange requests must be made within 7 days of delivery.

4. Damaged or Wrong Products

• If you receive a damaged, defective, or wrong product, please contact us within 48 hours of delivery with pictures of the item.
• We will arrange a replacement or issue a full refund.

5. Non-Returnable Items

• Items marked as “Non-Returnable” on the product page cannot be returned or exchanged.

6. Return Shipping

• Customers are responsible for return shipping costs unless the return is due to our mistake (damaged, wrong item, etc.).
• We recommend using a trackable shipping method for safe return delivery.

7. Contact Us

For return or refund requests, please contact us:

📍 Address: Diamond Harbour Road, Sakher Bazar, Paschim Barisha, Khidirpur, Kolkata – 700001, West Bengal, India

📧 Email: shop.trendinghype@gmail.com